Installations Administrator

The role:

We are looking for an Installations Administrator to join our busy but friendly Installations team.

The role holder will work closely with the several members of the Installation team to process orders and help to move live jobs and service calls forward.

You will help to ensure that installation projects are well planned and ready for their scheduled date and that customers are kept well informed. Whilst making certain that all of the paperwork and company database is kept up-to-date and organised so that we can always quickly access installation project information.

You will also assist in obtaining feedback from customers at the end of each project and using it to continuously improve our systems, processes and communications with excellent customer service in mind.

Our ideal candidate:

We’re looking for someone with excellent organisational skills and IT skills, who is able to keep multiple projects running on time without dropping the ball. The successful candidate will also have an appreciation for the importance of communicating necessary information within and between different departments to ensure that our customers’ installation experience is always well informed and runs to schedule.

A proven background in administration, good attention to detail and an understanding and appreciation of how to maintain accurate and timely CRM information is also important.
The successful candidate will also be brilliant with a diverse range of people and be able to provide high levels of customer service by understanding the customers’ needs and effectively communicating how we can achieve this whilst also managing expectations on what is possible. They will also have an acumen for building relationships and liaising well internally. Good written and verbal communication skills are also essential to success in the role.

In general, we value people who are proactive, self-accountable, focus on solutions not problems and have a continuous desire to learn, grow and improve themselves and their roles. We want our team to be happy so that our customers get the best possible experience they can have. We’d love to hear from you if you think you’d fit in with our team

Our Company:

Our team at Aspect Windows work with architects, developers and homeowners to transform homes and businesses by providing high quality glazing products, tailored to their needs and professionally installed. With a vast knowledge and experience gained over 40 years, we have become the first choice for bespoke glazing projects in Devon and Cornwall.

Salary:

£24,000 – £27,000 per annum, pro-rated (based on a 42.5 hour week), depending on skills and experience.

Hours:

Part-time, 20 – 25 hours per week.

To apply:

Please apply via the job advert on indeed: Installations Administrator – Indeed

To apply please send us your CV with a covering letter to highlight your suitability for the role.

We look forward to hearing from you.
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