"I wanted to just send my thanks and appreciation.
We had an install approx. 6 years ago including some bi-fold doors which in recent weeks appeared to have dropped and became very difficult to lock.
I called the office on Monday and a lady took my details and quickly called me back suggesting you had an engineer locally the following day.
He arrived and was extremely polite and efficient and diagnosed a broken hinge. He went back to the depot collected the replacement part, then returned to Budleigh and completed the repair.
We really appreciate the speed and efficiency with which you dealt with the issue and the ease from a customer perspective.
Mr Ashby, Budleigh Salterton